Privacy policy – Pole

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Privacy policy

Data protection

Pole
Durlacher Str. 3C
10715 Berlin
Germany

info@poleonline.de

We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access Data and Hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR, this serves to protect our legitimate interests in a correct presentation of our offer, which predominate in the context of a weighing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Third Party Hosting Services
As part of processing on our behalf, a third-party provider provides the services for hosting and displaying the website. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below is processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing, contacting and opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via the contact form or e-mail). Mandatory fields are marked as such, since in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without providing them. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR to process the contract and your inquiries.
If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account.
After the contract has been completed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided for this purpose in the customer account.

3. Data Sharing

In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service provider in order to process payments. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

Data transfer to shipping service providers
If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Article 6 Paragraph 1 Sentence 1 lit Delivery can contact you for the purpose of delivery notification or coordination.

The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.


DPD Germany GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

German Post AG
Charles-de-Gaulle-Str. 20
53113 Bonn
Germany

Amazon Digital Germany GmbH
Domagkstrasse 28
80807 Munich
Germany

4. Email Newsletters and Postal Promotions

E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 (1) sentence 1 lit.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.

E-mail advertising without registering for the newsletter and your right to object
If we receive your e-mail address in connection with the sale of goods or services and you have not objected to this, we reserve the right to regularly send you offers for similar products to those already purchased on the basis of Section 7 (3) UWG , from our range by e-mail. This serves to protect our overriding legitimate interests in advertising to our customers within the framework of a balancing of interests.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

The newsletter is sent by a service provider as part of processing on our behalf, to whom we pass on your e-mail address for this purpose. This service provider is located within a country of the European Union or the European Economic Area.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. This serves to safeguard our overriding legitimate interests in advertising to our customers in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR.

The advertising mailings are provided by a service provider as part of processing on our behalf, to whom we pass on your data for this purpose.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

5. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, provided that you have given your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit have granted.

Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers under the following links:

Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

In addition, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

Usercentrics Consent Management Plattform
On our website we use the Usercentrics Consent Management platform ("Usercentrics") to inform you about the technologies that we use on our website and to obtain, manage and control your consent to the processing of your personal data by these technologies This is required in accordance with Article 6 Paragraph 1 Clause 1 Letter c GDPR to fulfill our legal obligation in accordance with Article 7 Paragraph 1 GDPR to be able to prove your consent to the processing of your personal data to which we are subject The Usercentrics consent management service is an offer from Usercentrics GmbH, Rosental 4, 80331 Munich, which processes your data on our behalf.When you visit our website, the Usersentrics web server stores a so-called server log file, which also includes your anonymised IP address, the date and time of the Visit, device and browser information as well as information on your consent behavior t. Your data will be deleted after three years unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit we will inform you in this statement.

Use of Google (Universal) Analytics for web analysis
If you have given your consent to this in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analytics service is provided by Google Ireland Limited, a company incorporated and operating under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the end of our use of Google Analytics, the data collected in this context will be deleted.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can here be viewed. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plugin, you canthis linkclick to prevent future collection by Google Analytics on this website. An opt-out cookie is stored on your end device. If you delete your cookies, you will be asked again to give your consent.

6. Other Technologies

We may use other technologies on our website (e.g. cookies, web analysis tools, online marketing tools, social plugins) that are not listed individually in this data protection declaration. Further information about these technologies and the respective legal basis can be found on the platform of our consent management service Usercentrics, which we have integrated on our website. You can reach the Usercentrics platform by clicking on the fingerprint button in the bottom left corner of the page.

7. Online Marketing

Google Ads Remarketing
We use Google Ads to advertise this website in Google search results and on third-party websites. If you have given us your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR, the so-called remarketing cookie will be set by Google when you visit our website, which will automatically be sent using a pseudonymous cookie ID and based on the data you provide visited sites enables interest-based advertising. After the end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.
Any further data processing will only take place if you have given your consent to Google linking your web and app browser history to your Google account and using information from your Google account to personalize ads that you see on the web see. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google will temporarily link your personal data to Google Analytics data in order to form target groups.
Google Ads is an offer from Google Ireland Limited, a company incorporated and operating under the laws of Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can here be viewed. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
You can revoke your consent at any time with effect for the future by using the remarketing cookie via this Link deactivate. You can also contact the Digital Advertising Alliance inform about the setting of cookies and make settings for this.

Microsoft Advertising
Through Microsoft Advertising, we advertise this website in Bing, Yahoo, and MSN search results, as well as on third-party websites. If you have given us your consent to this in accordance with Article 6 Paragraph 1 Sentence 1 lit allows. After the end of the use of Microsoft Advertising by us, the data collected in this context will be deleted.

Microsoft Advertising is an offering from Microsoft Corporation (www.microsoft.com). The Microsoft Corporation is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can here be viewed. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by using the remarketing cookie via this Link deactivate. You can also find out more about the setting of cookies from the Digital Advertising Alliance and make settings for this.

Google Fonts
The script code "Google Fonts" is integrated on this website. Google Fonts is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). This serves to protect our overriding legitimate interests in a uniform presentation of the content on our website in accordance with Article 6 (1) (f) GDPR. In this context, a connection is established between the browser you are using and the Google servers. This gives Google knowledge that our website was accessed via your IP address.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can here be viewed. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. Further information about data processing by Google can be found in the privacy notices from Google.

8. Social Media

Our online presence on Facebook, Twitter, Youtube, Instagram, Pinterest, Xing, LinkedIn

Our presence on social networks and platforms serves to improve, active communication with our customers and prospects. We provide information there about our products and current special offers.
When you visit our online presence in social media, your data can be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used on your end device for this purpose. Visitor behavior and user interests are stored in these cookies. According to Art. 6 (1) lit. f GDPR, this serves to protect our legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for your consent (consent) to the data processing, e.g. with the help of a checkbox, the legal basis for the data processing is Article 6 Paragraph 1 lit.
Insofar as the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can here be viewed.
For detailed information on the processing and use of the data by the providers on their websites as well as a contact option and your rights in this regard and setting options to protect your privacy, in particular options to object (opt-out), please refer to the providers’ data protection notices linked below. If you still need help in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/
The data processing takes place on the basis of an agreement between jointly responsible persons according to Art. 26 DSGVO, which you here can see.
You can find more information on data processing when visiting a Facebook fan page (information on Insights data). here.

Google/ YouTube: https://policies.google.com/privacy?hl=de

Twitter: https://twitter.com/de/privacy

Instagram: https://help.instagram.com/519522125107875

Pinterest: https://about.pinterest.com/de/privacy-policy

LinkedIn: https://www.linkedin.com/legal/privacy-policy

Xing: https://privacy.xing.com/de/datenschutzerklaerung

Possibility to object (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Google/ YouTube: https://adssettings.google.com/authenticated?hl=de

Twitter: https://twitter.com/personalization

Instagram: https://help.instagram.com/519522125107875

Pinterest: https://www.pinterest.de/settings

LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Xing: https://privacy.xing.com/de/datenschutzerklaerung/welche-rechte-koennen-sie-geltend-machen/widerspruchsrecht

9. Contact options and your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
  • in accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
  • pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required
    • to exercise the right to freedom of expression and information;
    • to comply with a legal obligation;
    • for reasons of public interest or
    • is required to assert, exercise or defend legal claims;
  • according to Art. 18 GDPR the right to demand the restriction of the processing of your personal data, insofar as
    • the accuracy of the data is disputed by you;
    • the processing is unlawful but you oppose its erasure;
    • we no longer need the data, but you need them to assert, exercise or defend legal claims or
    • you have lodged an objection to the processing in accordance with Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
  • according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Right to object
Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims

This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.


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